SKeeper™ Software Suite for Remote Monitoring and Device Setup

SKeepWare™ - Call Center Application

SKeeperWare™ is a call center monitoring application for service providers, enabling real time monitoring of SKeeper™ users, receiving alerts and alarm calls and responding to users requests. SKeepWare™ application can be connected to the service provider’s phone system enabling direct voice calls with SKeeper™ users.

SKeepWare™ can receive calls and alerts from SKeeper devices. It has a database with users' data (SKeeper™ phone number, personal info, relatives, etc.). When a call is received form a SKeeper™ device, the personal file will open automatically and the call center attendant will be able to talk with the user via the SKeeper's built-in speaker phone. The call center can also receive messages and alerts from the SKeeper™ devices (such as low battery alert, and device ON/OFF status). The application can also support traditional home-based medical alert or social alarm systems.

SKeeperAgent™ - Device Management and Preset

SKeeperAgent™ is an application for resellers or service providers, enabling them to activate SKeeper devices, assign user name and password to users, program the devices remotely over the air, or locally, and keep track of the device status of their clients.

SKeeperAgent™ performs many of the administrative functions of the SKeepWare™ (call center application) except the real time monitoring. SkeeperAgent™ can be installed in shops or other point of sale where SKeeper is being sold in order to activate the devices delivered to users. After the device is activated the user receives a user name and password, enabling him/her to program the device via the Internet, using the SKeeperWeb™ application.

SKeeperWeb™ - User Setup and Personalization

SKeeperWeb™ is a user-friendly Web-based application allowing SKeeper™ end-users or authorized relatives or caregivers to remotely program device parameters, such as automatic answering, speed-dialing numbers, etc.

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